Privacy Policy
Last updated: 23 September 2026
UpMarginWins is operated by Kita Global Digital Pte. Ltd. · UEN 202215612W · 160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore 068914, Singapore.
Privacy contact: customer@upmarginwins.com. General enquiries: hello@upmarginwins.com.
Scope
This policy covers the UpMarginWins website, web app, mobile-responsive experience, accounts, trials, subscriptions and support.
Data
We may process name, work email, company, role, authentication identifiers, language preference, subscription and billing identifiers, support communications, device/browser/security logs, product usage data and commercial data users choose to enter.
Do not upload special-category personal data, passwords, full payment card data or personal data that is unnecessary for the commercial analysis.
Purposes and legal bases
We process data to provide and secure the service, manage accounts and subscriptions, provide support, prevent fraud and abuse, comply with law and improve the product. Where GDPR applies, legal bases may include contract, pre-contract steps, legal obligation, legitimate interests and consent where required.
Cookies
Strictly necessary technologies may operate without optional consent where legally permitted. Optional analytics and marketing technologies remain disabled until valid consent is obtained where required. Users can reject non-essential technologies as easily as accepting them and can later change their preferences.
Payments
Payments may be processed by providers such as Stripe. We do not need to store complete card numbers. We may receive customer, subscription, invoice and limited billing identifiers required to operate the service.
International transfers
KGD is established in Singapore and may use providers in other countries. Where GDPR transfer restrictions apply, appropriate transfer mechanisms and safeguards will be used.
Retention and security
Data is retained only as long as reasonably necessary for the stated purposes, legal, tax, accounting, security and dispute requirements. We apply reasonable technical and organisational security measures, but no online service can guarantee absolute security.
Rights
Depending on applicable law, individuals may have rights of access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaint to a competent authority. Requests: customer@upmarginwins.com.
EU/EEA
Where GDPR Article 3(2) applies, KGD will comply with applicable obligations and will maintain any required EU representative arrangement under Article 27 unless a documented exemption applies.
Singapore PDPA
The Singapore Personal Data Protection Act also imposes applicable obligations on KGD. Contact customer@upmarginwins.com about privacy matters.
Contact
customer@upmarginwins.com
hello@upmarginwins.com
Kita Global Digital Pte. Ltd. · UEN 202215612W · 160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore 068914, Singapore
How this release works
The public Value Lab uses illustrative inputs in the browser. It does not save those inputs in your account. The private workspace sends the data you explicitly save to our server and stores it under your authenticated account identifier. Other accounts cannot retrieve your saved analyses.
ChatGPT sign-in supplies an account identifier and email; we also collect the name and company you enter when activating the trial. We record the versions of the terms and privacy notice you accept and the time of acceptance. Product-news consent is optional and can be withdrawn from your account.
Our hosting and authentication are provided through OpenAI Sites and its infrastructure, including Cloudflare. Stripe is the intended payment processor; paid subscriptions are currently unavailable. We do not load optional analytics or advertising SDKs.
You can download your account and saved analysis from the account page. Privacy requests can be registered there or sent to customer@upmarginwins.com. We review requests and apply the applicable legal response period. Requests to erase data may require verification and may be limited by lawful retention requirements.
Saved analysis is retained while your account remains open, including read-only access after trial expiry. Contact support to request deletion. Consent and billing records may need to be retained for legal claims and accounting obligations. We do not sell personal data.